Otobong Okoko
Senior Product Designer who builds what he designs
I’m a Senior Product Designer who builds what I design. My work spans user research, interaction design and front-end development, from enterprise HR platforms across 20 countries to customer-facing experiences for millions of people.
I work in high-complexity, high-stakes domains: fintech, enterprise operations and e-commerce. The common thread is turning messy organisational problems into clean, measurable outcomes.
Experience
- 2021 – now
Zalando
Senior Product Designer
Fulfillment Technology since Jan 2026: warehouse tools and the WMS design system. Before that, four years in Customer Care Technology on contextual self-help, the guided chatbot and accessibility across 25 European markets.
- 2026 – nowFulfillment Technology
- 2021 – 2026Customer Care Technology
Community
AI Champions and Enablers, Zalando Design Community
A group in the Zalando Design Community that helps designers bring AI into their everyday workflow. A member for extensive hands-on experience building with Claude Code.
- AI Jams: Co-facilitated three AI Jams, hands-on sessions where designers build with Claude Code and Google AI Studio.
- AI Design Day: Moderated the workshop "Claude Code: Beyond the Basics" at Zalando's AI Design Day.
- Figma to prototype: A guide and a one-hour workshop that take a non-technical designer from a Figma file to a running prototype.
- 2020 – 2021
United Bank for Africa
Lead Product Designer
Designed HCM Connect, a 12-module HR platform that replaced seven HR tools across 20 countries, and established the bank's first design system, leading a four-person design team in a squad that grew to 23.
Read the case study - 2014 – 2020
Sterling Bank
Web Developer, then Product Designer, then UX Engineer
Grew from web developer to product designer to UX engineer. Designed Specta, Nigeria's first digital lending platform from a commercial bank, and wrote the HTML and CSS for every screen, plus Doubble and a fraud analytics dashboard.
- 2018 – 2020UX Engineer
- 2016 – 2018Product Designer
- 2014 – 2016Web Developer
Tools and experiments
I use Claude Code to prototype, code and ship working products, mostly in private repositories. The graph is a year of that work, and the list below is what I have released.
Products